Terms and Conditions

Terms and Conditions

By purchasing any items on this website you agree to abide by the Terms and Conditions outlined below:

PURCHASES

By purchasing any item contained within this website, you agree to be added to the Bonnie and Harlo mailing list where you’ll receive emails containing updates and promotions. You are able to unsubscribe from this list at any time. Your emails will never be sold or used for any purpose other than this mailing list. We don’t support spam (and quite frankly don’t have time for it).

TERMS OF USE AND SAFETY INFORMATION

At no point should your child be left unsupervised while wearing their bow. While Bonnie and Harlo do everything to ensure our bows are safe and of the highest quality, they may present a choking risk to small children. Bonnie and Harlo advise to never allow a child to sleep while wearing their bows or clips and to ensure bows are kept out of reach of small children. 

COLLECTION OF YOUR PERSONAL INFORMATION

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Bonnie and Harlo customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password as well as mailing and contact details.

PURCHASES AND REFUNDS

While Bonnie and Harlo does everything possible to ensure you have an accurate description of our products, we do offer refunds if you believe you have been misled by our product descriptions. We do not offer refunds for changes of mind. Refunds are offered through PayPal and the cost of postage is deducted from the refund amount.

If refunds are not appropriate, Bonnie and Harlo will discuss with you alternate options such as an alternate product or possible future discount on a product of choice.

We encourages you to ask any questions prior to the purchase of our product and we are happy to discuss any concerns you may have.

Refunds do not apply to wholesale orders unless there is clearly misleading information being provided by Bonnie and Harlo. We strive to ensure you have a good understanding of our products prior to purchase and aim for you to be absolutely thrilled with your product purchase.

CONTACTING US

Bonnie and Harlo welcomes your comments regarding these Terms and Conditions. If you have any questions about this document and would like further information, please contact us by any of the following means during business hours Monday to Friday.

E-mail: hello@bonnieandharlo.com

Mail: PO Box 618 Caloundra, Queensland, Australia 

Contact Us Form: Bonnie and Harlo

Privacy and Disclosure

SHARING OF YOUR PERSONAL INFORMATION

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Bonnie and Harlo takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

USE OF YOUR PERSONAL INFORMATION

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this website.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

COOKIES

Third party vendors, including Google, may use cookies to serve ads based on previous visits to sites. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet. You can opt out of these cookies by visiting the following sites: Google Adsense.

CHANGES TO THIS PRIVACY POLICY

Bonnie and Harlo reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the website.

ACCESSING YOUR PERSONAL INFORMATION

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Bonnie and Harlo reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

INFORMATION CONTAINED WITHIN THIS WEBSITE

The information and opinions contained within this website are the view of Bonnie and Harlo unless otherwise stated. All names, ages, dates and locations of people referred to in a sensitive manner have been changed for the protection of privacy.

CONTACTING US

Bonnie and Harlo welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

E-mail: hello@bonnieandharlo.com

Mail: PO Box 618 Caloundra, Queensland, Australia 

Contact Us Form: Bonnie and Harlo